faq

Soy wax contains nothing artificial, which is one of the reasons that we believe it is a better alternative to paraffin wax candles (which is made from petroleum oil and produces harmful by-products when burned or melted). Soy wax is non-toxic making it better both for the environment and your health!

Yes, definetly. All of our candles are handcrafted and we take great care to add our fragrance oils at the correct temperature in the candlemaking process to ensure the perfect hot throw (just a fancy way of saying the scent when burned). We test all of our candles throughly to ensure you get the best from the fragrances and oils that we use. Plus, because soy wax burns cleaner than paraffin wax, the scent from its essential oils is more pleasant and stronger-smelling than the chemical scents added to paraffin. It’s common to hear people complain of headaches when paraffin candles burn, but in general, this isn’t due to the scent of the wax but rather the toxins it releases into the air.

Soy candles actually have a longer burn time than traditional parrafin candles and at a cooler temperature.

If you have not received your tracking number via email please get in touch with info@hulabright.com and we will be happy to help figure out what's going on.

Right now we only offer shipping to the UK, but soon we will be offering international shipping. If you are based overseas and would like to place an order, please email info@hulabright.com with your request.

We always say that it is best to have the first burn-time of at least 2 hours, making sure the wax melts all the way to the edge of the container to prevent tunnelling. Always trim wick prior to each burn. From time to time discolouration can occur on the inside of the container due to drafts. In the event of discolouration use a damp cloth and wipe around the inside of the container to remove.

If you weren't able to burn your candle long enough to get the wax to melt to the edge of the container, simply slowly swirl the container round and round. The melted wax will generate enough heat to gently melt the remaining wax that was left on your glass container.

The 220g candle can burn for up to 4 hours at any time however. Never leave a candle burning unattended.

The three key things are to: burn the candle within your sight, keep away from children, and keep away from other combustables.